Receptionist - TheMusicWorks

Location: Gloucester

Contract: Permanent

Number of Roles: 2

Salary: £21,600 – £24,000, pro rata

Reports directly to: Operations Manager

Closing date: Sunday 4th May 2025

Hours: part-time

1 role: 30 hours per week – Mon-Thurs 8:45am-3pm, Fri: 9am – 2pm

1 role: 25 hours per week – Mon-Thurs 2:30-8pm, Friday 1:30 – 5pm

Note: For the first month, the afternoon/evening role will start and finish 30 minutes earlier to allow for longer handover time.

About The Music Works

The Music Works is a Gloucestershire charity that transforms young lives through music. We’re specialists in working with young people in challenging circumstances to help them reach their full potential in music, in learning and in life. We work with over 3,000 young people a year in schools and our four community studios in Gloucester, and the Forest of Dean. Our approach is youth-led, with young people involved at every stage of planning and delivery.

About the role

As our Hub Receptionist, you’ll be the friendly face of The Music Works Hub! You’ll be the first person all of our visitors see when they arrive, so you’ll be the one creating a welcoming atmosphere for everyone who walks through our doors.

This role is perfect if you enjoy connecting with different people, have great organisational skills, and want to be part of a busy creative environment. You’ll help keep everyone safe by managing our sign-in system and being alert to anything that doesn’t seem right.

Your day will include:

  • Greeting visitors with a smile and helping them find their way
  • Answering phone calls and emails
  • Booking in studio sessions
  • Keeping our space clean, tidy, safe and well-organised
  • Doing everything you can to make sure everyone is safe

Helping with various admin tasks like organising meetings and entering data

We’re looking for someone who feels comfortable talking to people, enjoys making others feel welcome, and has good attention to detail.

How to apply

We value diversity and encourage applications from candidates of all backgrounds. Our commitment to creating a diverse and inclusive workplace means all qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

To apply, please submit:
1. Your current CV
2. A detailed cover letter that explains how you meet the person specification and your previous experience in line with the role responsibilities
3. Send your application to recruitment@themusicworks.org.uk

Closing Date: 4th May 2025

The use of AI tools (e.g., ChatGPT or similar) is permitted in the application process. However, we strongly advise against copying and pasting answers from AI tools, as this often results in generic responses. We encourage you to showcase your own experiences, voice, and style in your answers and note that this is particularly important given the communication expectations of this role.

References will be taken up prior to appointment

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Got a question?

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